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Credit Card Processing 101

Published By

Mike Sorrentino

Published On

August 2024

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Taking payment on POS system

Intro

There is a LOT to credit card processing. This is an overview where you will learn some of the common terms used. Then the 3 step process all credit card transactions go through; Authorization, Settlement and Funding. At the end of the day all you need is a properly configured payment device and internet connection.

Credit card holders charged $3.2 trillion to their cards in 2022

Terms

Talking about payments there are a lot of terms thrown around and it can get confusing. So Terms are a good place to start. The Cardholder is the person making the transaction. The issuing bank issues the credit card and is responsible for the authorization of the charge. Also if approved it will send funds to the merchant bank. The merchant is the business that accepts credit card payments for goods or services. The merchant bank or acquiring bank maintains the merchant's account where the funds are deposited. The payment processor manages the transaction process between the merchant and the banks using the card networks. The bank card networks, such as Visa, Mastercard, American Express and Discover, are responsible for the infrastructure that allows the transmission of credit card details between the merchant bank and the issuing bank. These networks each have their own rules and set interchange fees.


Then there are terms around the processing fees. Interchange rates are set by the card network and paid to the issuing bank. These are normally the largest processing fees. Then there are assessment fees paid to the card networks. Finally the payment processor fee, this goes to the processor which could be a merchant bank or 3rd party.


Server presenting a payment device for payment

The Flow of the Authorization

The cardholder presents their card in person (tap, chip, swipe or manual entry) or enters their credit card details for an e-commerce payment (card not present). The merchant sends a request for authorization to the payment processor. The payment processor takes the transaction through to the appropriate payment network then finally lands at the issuing bank. The issuing bank approves or declines the transaction. Authorization can depend on assorted criteria which can depend on bank and card type. Authorization could depend on CVV, AVS (Address Verification Service) and expiration date. After the card is approved or declined the issuing bank replies with the status though the bank card network, then to the merchant bank and finally back to the merchant. It starts with the payment device or POS system traveling across the bank card network, to the necessary banks and then taking the return trip back to the POS or payment terminal with the response all in a matter of seconds. As you can see to authorize a card you need to have a working internet connection. Some POS systems have an “offline” mode but really they just store the card information and try to run the transaction when the internet connection is restored. There is a risk though. When the internet is restored and you run the card it may authorize or it may decline. The risk is if it declines the person and card most likely will not be around to provide an alternative form of payment.


A recent Forbes survey showed less than 10% of Americans use cash as their primary mode of payment.

Settlement

Each transaction, all approvals and declines, are logged. When looking for past transactions the information comes in very handy. All these logged transactions get settled into what they call a batch. Depending on the POS and Payment device configuration there could be one batch for the whole day with all transactions or there could be multiple batches, one for each payment device. Also depending on POS and/or payment device configuration the batch will either be manually submitted by the merchant or have an automatic batch closing time set. Either manually submitted or automatically done the merchant sends the batch to the payment processor. The payment processor takes the batch though the card networks to the issuing bank. Now that the issuing bank has the batch, they charge the card holders account the amount of the transaction.


Approximately 73% of North Americans get a credit card by age 25

Taking a payment with payment device

Funding

Next the issuing bank transfers the funds to the merchants bank sans interchange fees. Finally the merchant bank deposits the funds into the merchant's account. At this point the batch has fully settled and merchants/business should have the money from the sale in their bank account. The timing of funding depends on the time of the batch from the merchant. Issuing banks have set times that the batch has to be sent if you want next day funding. Next day funding is when you get payment from yesterday's transaction the next day. If you batch later than their cut off time you will not get the next day funding but rather the following day. For example if the batch cut off time is 8pm and you batch at 9pm you will NOT get next day funding. Conversely with the same cut off time and you batch out at 7pm you will get yesterday credit card transactions deposited into your bank account the very next day.


A study by PYMNTS.com found that 54% of Gen Z shoppers like using contactless payments, while only 22% prefer cash.

Conclusion

If all the steps work as intended, no muss, no fuss everyone is happy. Card is approved, the card holder gets what they are looking for and the business gets paid on time. However, when things go wrong; its best to be prepared and knowledgeable on the subject. To know the terms being thrown around, and the process which the transactions and card data take to the bank and back again can be invaluable!


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